TERMS & CONDITIONS

 

All customers should ensure that they enter the CORRECT address when purchasing an item. We are NOT able to change addresses due to security reasons. We are also NOT responsible when the package goes to the incorrect address. The items are shipped to the address that is provided when making payment. If paying with a NON Paypal account make sure you press the shipping address section to make any changes to your address.

ATTENTION: FOR ALL ORDERS PLEASE CHOOSE CORRECT SHIPPING ADDRESS, DESTINATION AND COUNTRY. IF YOU CHOOSE THE WRONG COUNTRY AND THE SHIPPING IS LOWER THAN THE REQUIRED RATE. YOUR ORDER WILL BE VOIDED AND NOT BE SHIPPED. YOU WILL BE INVOICED/BILLED FOR THE CORRECT SHIPPING RATE AND WHEN THE CORRECT SHIPPING RATE IS RECEIVED YOUR ORDER WILL BE SENT.

All orders are are shipped CANADA POST flat rate priority. International orders are sent CANADA POST first class shipping and can take any where from 2-4 weeks for delivery.

Once your order has been shipped a tracking number will be sent to the email that was associated with the purchase. If you would like expedited shipping please email us with your receipt number or transaction # so we can arrange that for your order (extrafees apply for expedited/express shipping).

It will be expedited once the order is ready. Expedited shipping cost for international orders start $30+ depending on destination country. Your receipt from Paypal is confirmation that your order was received. 

Thank you for shopping with V & G.